Presentation Skills: Making Your Case to Leadership
Your veteran services program deserves resources and institutional support. But good work alone doesn't secure budgets—effective presentation does. Learn how to structure compelling presentations, visualize data persuasively, deliver with confidence, and handle tough questions to influence leadership decisions and advocate successfully for veterans.
Why Presentation Skills Matter for VASCOs
You have 15 minutes to convince a room of administrators why your office needs an additional staff position. Or 10 minutes to present veteran retention data to the Board of Trustees. Or 20 minutes to make the case for expanding veteran-specific mental health services at a budget planning meeting. In these moments, your presentation skills matter as much as the merit of your proposal.
Leadership teams face competing priorities and limited resources. They make decisions based on the information presented to them—not the information that exists but wasn't effectively communicated. The VASCO who can distill complex data into clear insights, frame requests in terms of institutional priorities, and deliver with credible confidence has a significant advantage in securing resources and support.
This guide provides practical frameworks for creating and delivering presentations that influence decisions. Whether you're a confident public speaker looking to sharpen your technique or someone who dreads presenting to leadership, these strategies will help you communicate your expertise more effectively and advocate more successfully for the veterans you serve.
Strategic Presentation Framework
Before designing slides or rehearsing delivery, establish a clear strategic foundation:
Pre-Presentation Analysis
Audience Analysis Questions:
- Who will be in the room and what are their roles/priorities?
- What do they already know about veteran services? What assumptions might they have?
- What are their current concerns or institutional priorities?
- Who are the decision-makers vs. influencers vs. observers?
- What objections or resistance might you encounter?
- Have similar proposals been presented before? What happened?
Context Clarification:
- What decision or action do you want from this presentation?
- Will decision happen immediately or is this part of longer process?
- What time constraints exist? (Your allotted time, broader meeting agenda)
- What format is expected? (Formal slides, informal discussion, handouts)
- Will you face questions during presentation or only at the end?
The Persuasive Presentation Structure
Adapt this proven structure for maximum impact:
1. Opening: The Hook (1-2 minutes)
- Start with a compelling data point, brief story, or question that captures attention
- State your core message/request clearly and immediately
- Preview your presentation structure so audience knows what to expect
- Example: "Last year, 23% of our student veterans left before graduation—compared to 12% for the general student population. Today I'm requesting resources to close this gap through enhanced support services. I'll share the data, explain the solution, and outline the expected ROI."
2. Context: The Situation (2-3 minutes)
- Provide essential background without overwhelming detail
- Establish the problem or opportunity with credible data
- Connect to institutional priorities and strategic goals
- Key principle: Leadership cares most about issues that affect institutional objectives—frame accordingly
3. Analysis: Why It Matters (3-5 minutes)
- Present data and evidence supporting your case
- Provide comparative context (peer institutions, trends over time, benchmarks)
- Explain implications—what happens if nothing changes?
- Address root causes, not just symptoms
4. Solution: Your Proposal (4-6 minutes)
- Present your specific recommendation with clear details
- Explain why this solution addresses the root cause
- Provide evidence from peer institutions or pilot programs
- Outline implementation timeline and resource requirements
- Present realistic outcome projections with supporting rationale
5. Investment and Return (2-3 minutes)
- Specify resource requirements (budget, staffing, space, technology)
- Present expected outcomes in measurable terms
- Calculate ROI when possible (retention value, avoided compliance risk, etc.)
- Acknowledge alternatives considered and why this approach is optimal
6. Close: Call to Action (1 minute)
- Restate your core request clearly
- Summarize key benefits in 2-3 bullet points
- Specify next steps and timeline for decision
- End with confidence: "I'm requesting approval to move forward with this initiative and am prepared to answer any questions."
Timing and Pacing Strategy
Professional presenters plan for 75-80% of allotted time, reserving the remainder for questions and discussion:
- 15-minute slot: Plan for 12 minutes of presentation, 3 minutes for questions
- 30-minute slot: Plan for 22-24 minutes of presentation, 6-8 minutes for discussion
- Practice with timer: Know exactly how long your presentation takes and which sections to compress if running short on time
- Build in flexibility: Identify "nice to have" vs. "essential" content you can adjust based on audience engagement
Effective Visual Design and Data Visualization
Slides should enhance your message, not compete with it. Apply these design principles:
Slide Design Fundamentals
The 6×6 Rule (Maximum Guidelines):
- No more than 6 bullet points per slide
- No more than 6 words per bullet point
- Better yet: Aim for even less—one key idea per slide when possible
Typography Best Practices:
- Minimum 24pt font for body text, 36pt+ for headings
- Sans-serif fonts (Arial, Calibri, Helvetica) for better screen readability
- Consistent font family throughout (maximum 2 different fonts)
- Sufficient contrast: dark text on light background or light text on dark background
- Avoid all caps except for very brief headings
Color Strategy:
- Use institutional colors when appropriate for professional branding
- Limit palette to 3-4 colors maximum
- Use color purposefully to highlight key points, not decoratively
- Ensure accessibility with colorblind-friendly combinations
- Test slides in actual presentation environment (colors look different on projector vs. laptop)
Layout Principles:
- Generous white space improves comprehension
- Consistent alignment and spacing across all slides
- Group related information visually
- Use high-quality images when including photos or graphics
- Avoid distracting animations or transitions
Data Visualization Excellence
Data-driven presentations require thoughtful visualization:
Chart Selection Guide:
- Bar Charts: Comparing quantities across categories (enrollment by program, certification volume by term)
- Line Graphs: Showing trends over time (veteran enrollment growth, retention rates across years)
- Scatter Plots: Demonstrating relationships between variables (GPA vs. engagement hours)
- Tables: Precise numbers matter more than visual trends, or complex multi-variable comparison
- Avoid Pie Charts: Human brains struggle comparing angles—use horizontal bar chart instead
Making Data Speak:
- Add descriptive titles that state the key finding: Not "Veteran Enrollment 2020-2024" but "Veteran Enrollment Increased 47% Since 2020"
- Annotate key data points directly on charts with explanatory text
- Use color strategically to highlight the most important data points
- Remove chart junk: unnecessary gridlines, 3D effects, decorative elements
- Provide context: Show benchmarks, peer comparisons, or targets alongside your data
- Round numbers for easier comprehension: "23%" not "23.47%" in most cases
Data Storytelling Sequence:
- Start with the overall trend or finding
- Zoom into specific examples or segments
- Compare to relevant benchmarks or standards
- Explain what the data means and why it matters
- Connect to your recommendation or request
Common Slide Design Mistakes to Avoid
- Text-heavy slides: If you're reading paragraphs from slides, send a document instead—slides should support spoken remarks, not replace them
- Inconsistent formatting: Changing fonts, colors, or layouts between slides looks unprofessional and distracts from content
- Illegible text: If people in the back row can't read it, it shouldn't be on the slide
- Unnecessary animation: Bullet points flying in from different directions don't add value—they diminish credibility
- Too many slides: General rule: 1-2 slides per minute of presentation time maximum
Confident Delivery Techniques
Brilliant content delivered poorly loses its impact. Master these delivery fundamentals:
Vocal Delivery
- Pace: Nervous presenters speak too quickly. Consciously slow down—what feels uncomfortably slow to you sounds natural to audience. Pause between major points.
- Volume: Project to reach the back of the room without shouting. Test volume in the actual space if possible.
- Vocal Variety: Vary pitch and emphasis to maintain engagement. Monotone delivery loses attention regardless of content quality.
- Eliminate Fillers: "Um," "uh," "like," "so," and "you know" undermine credibility. Pause silently instead of filling space with verbal tics.
- Strategic Pausing: Pause before key points for emphasis, after important data to let it sink in, and after questions to formulate thoughtful responses.
Non-Verbal Communication
Your body language communicates confidence or anxiety:
- Posture: Stand straight with shoulders back—signals confidence and authority. Avoid leaning on podium or shifting weight constantly.
- Eye Contact: Make genuine eye contact with different individuals throughout the room. Don't stare at slides, notes, or one person exclusively.
- Gestures: Use natural hand gestures to emphasize points, but avoid repetitive or distracting movements. Keep hands visible (not in pockets or behind back).
- Movement: Strategic movement toward audience or different parts of room maintains engagement. Avoid pacing or staying rigidly planted.
- Facial Expression: Your expression should match your content—appropriate seriousness for concerning data, measured optimism when presenting solutions.
Managing Presentation Anxiety
Even experienced presenters feel nervous. Channel that energy productively:
- Preparation Reduces Anxiety: Thorough practice builds confidence. Rehearse out loud at least 3 times, including once in the actual presentation space if possible.
- Focus on Message, Not Self: Shift mental focus from "they're evaluating me" to "I'm sharing important information that will help them make good decisions."
- Physicality Techniques: Deep breathing before presenting, power posing in private moments before, progressive muscle relaxation.
- Reframe Nervousness: Physical symptoms of anxiety (increased heart rate, heightened alertness) are similar to excitement—reframe as energy that enhances performance.
- Start Strong: Memorize your opening 2-3 sentences perfectly so you can begin confidently even if nervous.
- Have Backup Plans: Know how you'll handle technology failures, unexpected questions, or running over/under on time.
Working with Slides Effectively
- Face the Audience: Never turn your back to read slides. Position yourself so you can glance at screen while maintaining audience connection.
- Use Presenter View: If available, use presenter mode to see notes and upcoming slides on your screen while audience sees only current slide.
- Point Purposefully: When referencing specific data on slide, point clearly then return attention to audience—don't talk to the screen.
- Advance Deliberately: Don't rapid-fire through slides. Allow time for audience to process each visual before moving forward.
- Black Screen When Needed: Use "B" key to blank screen during extended discussion points so audience focuses on you, not slides.
Question and Answer Mastery
The Q&A session often determines whether your proposal succeeds. Prepare strategically:
Anticipating Questions
Develop a Q&A preparation document with likely questions and your responses:
Common Question Categories:
- Cost and Resources: "Have you considered less expensive alternatives?" "Where will the budget come from?" "What's the total cost over 3-5 years?"
- Evidence and Outcomes: "How do you know this will work?" "What results have other institutions seen?" "How will you measure success?"
- Implementation: "What's the timeline?" "Who will manage this?" "What could go wrong?"
- Alternatives: "Why not approach it this other way?" "Have you considered [different solution]?"
- Scope and Scale: "Could we start smaller?" "Why not expand to serve other student populations too?"
- Politics and Precedent: "How will other departments react?" "Why hasn't this been done before?"
Preparation Strategy:
- List every question you can imagine, including ones you hope won't be asked
- Develop concise, data-supported answers for each
- Create backup slides with additional detail you can show if specific questions arise
- Practice answering out loud, not just thinking through responses
Responding to Questions Effectively
The Four-Step Response Framework:
- Step 1 - Pause and Process: Don't rush to respond. Brief pause shows you're thinking carefully, not delivering rehearsed talking points.
- Step 2 - Acknowledge: "That's an important question" or "I'm glad you raised that concern" validates the questioner.
- Step 3 - Answer Directly: State your answer clearly before elaborating. Don't bury your response in preamble.
- Step 4 - Support and Connect: Provide brief evidence or rationale, then connect back to your main message.
Example in Practice:
Question: "This seems expensive. Have you considered cheaper alternatives?"
Response: [Pause] "That's an important question about cost-effectiveness. [Acknowledge] We did evaluate three alternatives, including expanding current staff hours and using student peer mentors. [Answer directly] While those options cost less initially, our analysis shows they wouldn't address the core need for professional certification expertise and would likely require additional investment within 18 months. [Support] The proposed approach costs more upfront but delivers better outcomes at lower total cost over three years. [Connect to main message] Given the compliance risks and student experience impacts we discussed, this represents the most responsible investment."
Handling Difficult Questions and Objections
- "I Don't Know": Admitting you don't know is better than guessing or deflecting. "I don't have that data with me, but I'll get that information to you by [specific date]."
- Hostile Questions: Don't mirror hostility. Stay calm, acknowledge underlying concern, provide factual response. "I understand your concern about [issue]. Here's what the data shows..."
- Tangential Questions: Acknowledge but redirect to core topic. "That's an interesting related issue. For today's decision, the key point is..."
- Loaded or Inappropriate Questions: Respond to the legitimate concern beneath the inappropriate framing. Don't ignore or become defensive.
- Repeated Questions: If someone asks question you've already answered, briefly reframe your previous response: "As I mentioned earlier... to add one point to that..."
Maintaining Control of Q&A
- Repeat or rephrase questions so everyone can hear and you ensure correct understanding
- If multiple hands go up, acknowledge you see them: "I see several questions—I'll take this one first, then come to you."
- Keep responses concise (30-60 seconds maximum)—this is Q&A, not a second presentation
- If a question requires extended answer, offer to discuss in detail after the meeting
- Watch facilitator for time signals and be prepared to wrap up when needed
Strategic Follow-Up
Your presentation doesn't end when you leave the room. Strategic follow-up reinforces your message and influences outcomes:
Immediate Follow-Up (Within 24 Hours)
- Thank You Message: Send brief email thanking leadership for their time and consideration
- Promised Information: Deliver any data or details you committed to providing during Q&A
- Presentation Materials: Share slides and any handouts with attendees for reference
- Key Decision-Makers: Follow up individually with critical stakeholders if appropriate
Ongoing Engagement Strategy
- Address Concerns: If significant objections arose, develop responses and share additional supporting information
- Build Coalitions: Engage with supporters who can advocate for your proposal in other venues
- Provide Updates: If timeline for decision is extended, share relevant new information that strengthens your case
- Stay Visible: Continue demonstrating value of current veteran services while proposal is under consideration
- Be Patient but Persistent: Institutional decision-making takes time—balance giving process space with appropriate follow-up
Learning from Each Presentation
After every presentation, conduct brief self-assessment:
- What questions arose that you hadn't anticipated? Add to preparation list for future.
- Which data points or examples resonated most strongly with audience?
- What sections could be clearer or more concise?
- How did actual timing compare to practice runs?
- What would you change if presenting to similar audience again?
- If possible, request feedback from trusted colleague who attended
Common VASCO Presentation Scenarios
Apply these principles to frequent presentation situations:
Budget Justification Presentations
- Lead with ROI: Frame investment in terms of retention value, compliance risk mitigation, or mission alignment
- Provide Comparison: Show what peer institutions invest in veteran services relative to veteran population
- Tiered Options: Present minimum viable approach alongside optimal solution so leadership can make informed trade-offs
- Consequences: Clearly articulate what happens if request is denied (service gaps, compliance risks, student outcomes)
Board or Trustee Presentations
- High-level Focus: Board members want strategic overview, not operational detail
- Mission Connection: Explicitly connect veteran services to institutional mission and values
- Success Stories: Brief, compelling examples of student impact resonate with board audiences
- External Context: Reference national trends, federal policy changes, or peer institution initiatives
Campus-Wide Education Sessions
- Audience Analysis: Faculty/staff have varying levels of military knowledge—don't assume understanding
- Action Orientation: Provide specific, practical actions attendees can take to support veteran students
- Myth Busting: Address common misconceptions about military-connected students directly
- Resource Sharing: Provide handouts or resources participants can reference later
Your Voice Matters
You advocate for a student population that has served our country and deserves exceptional support. But advocacy requires more than passion—it requires the ability to communicate effectively with decision-makers who control resources and set priorities.
Every presentation you deliver is an opportunity to influence institutional investment in veteran services. The VASCO who can distill complex compliance issues into clear implications, frame resource requests in terms of institutional priorities, visualize data compellingly, and respond to challenging questions with credible confidence has far greater influence than equally knowledgeable peers who cannot communicate as effectively.
Presentation skills are learnable, improvable, and absolutely worth developing. Start with one upcoming presentation: apply the frameworks from this guide, practice deliberately, seek feedback, and refine your approach. Over time, you'll develop a presentation style that amplifies your expertise and expands your ability to secure the resources veterans deserve. Your voice matters—make sure it's heard.