Creating an Internal Audit System That Actually Works
Design a proactive compliance program that catches errors before external audits do
The best compliance audits are the ones you conduct yourself, before external auditors arrive. An effective internal audit system helps you identify and correct issues proactively, demonstrates good faith compliance efforts, and provides valuable documentation during formal reviews. Yet many VASCO offices lack structured audit programs, relying instead on reactive problem-solving.
This guide walks you through building a sustainable internal audit system tailored to your institution's size and complexity, with practical tools and templates you can implement immediately.
Audit Program Framework
Building Your Audit Schedule
Monthly Audits (High Priority)
Sample Size: 5-10 recent certifications
- Verify training time calculations
- Check term dates for accuracy
- Confirm credit hour totals
- Review benefit chapter selections
- Validate prior credit evaluations completed
Quarterly Audits (Moderate Priority)
Sample Size: 15-20 certifications from past quarter
- SAP compliance documentation
- Enrollment change reporting timeliness
- Yellow Ribbon calculations (if applicable)
- Document retention compliance
- Communication with students
Annual Comprehensive Audits
Sample Size: 50-100 certifications stratified by program
- All monthly/quarterly items plus:
- Policy compliance review
- Staff certification accuracy rates
- System and process effectiveness
- Corrective action follow-up
- Benchmarking against best practices
Risk-Based Sampling Methods
Prioritize High-Risk Areas
Don't audit randomly, focus on areas where errors are most likely or have highest impact:
Sample Selection Strategy
Stratified Random Sampling
Divide certifications into groups (by program, staff member, student type) then randomly select from each group to ensure representation.
Judgmental Sampling
Deliberately select cases that meet high-risk criteria or where errors have occurred previously.
Systematic Sampling
Review every Nth certification (e.g., every 10th enrollment) to maintain consistency.
Documenting Audit Findings
Finding Classification System
Audit Finding Template
- Finding #: Sequential number
- Severity Level: Critical / Moderate / Minor
- Description: Clear explanation of what was found
- Criterion: What regulation/policy was violated
- Impact: Overpayment amount, students affected, etc.
- Recommendation: Specific corrective action needed
- Responsible Party: Who will fix it
- Due Date: When correction must be completed
Continuous Improvement Process
The PDCA Cycle for Audit Programs
PLAN
- Design audit schedule
- Identify risk areas
- Develop checklists
- Assign responsibilities
DO
- Conduct audits
- Document findings
- Classify by severity
- Report results
CHECK
- Analyze patterns
- Identify root causes
- Measure trends
- Benchmark performance
ACT
- Implement corrections
- Provide training
- Update procedures
- Refine audit program