Contact details for VA Regional Offices with education functions. Only the Buffalo and Muskogee Regional Processing Offices (RPOs) process education claims directly. All other offices provide local services and route education claims to those two.
Looking for the schools served by these offices? Our regional GI Bill school directories map VAROs to the universities and colleges in each part of the country.
GI Bill Hotline
1-888-442-4551
1-888-GI-BILL-1 · M-F 8a-7p ET
Enrollment Manager Help Desk
1-866-835-2246
M-F 8a-6p ET
Enrollment Manager Email
va-once@va.gov
Technical support
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Address
130 South Elmwood Avenue
Buffalo, NY 14202
Phone
1-800-827-1000
Fax
716-551-3072
Hours
Monday-Friday, 8:00 AM - 4:30 PM ET
Coverage Area
New York, Northern New Jersey, Puerto Rico, Virgin Islands
Specialties
Address
1700 Clairmont Road
Decatur, GA 30033
Phone
1-800-827-1000
Fax
404-929-5819
Hours
Monday-Friday, 8:00 AM - 4:30 PM ET
Coverage Area
Georgia, Alabama, Florida, South Carolina, Tennessee
Specialties
Address
2122 West Taylor Street
Chicago, IL 60612
Phone
1-800-827-1000
Fax
312-980-4174
Hours
Monday-Friday, 8:00 AM - 4:30 PM CT
Coverage Area
Illinois, Wisconsin, Iowa
Specialties
Address
Patrick V. McNamara Federal Building
Detroit, MI 48226
Phone
1-800-827-1000
Fax
313-596-7314
Hours
Monday-Friday, 8:00 AM - 4:30 PM ET
Coverage Area
Michigan
Specialties
Address
6900 Almeda Road
Houston, TX 77030
Phone
1-800-827-1000
Fax
713-383-1437
Hours
Monday-Friday, 8:00 AM - 4:30 PM CT
Coverage Area
Texas, Louisiana, Arkansas, Oklahoma
Specialties
Address
3333 North Central Avenue
Phoenix, AZ 85012
Phone
1-800-827-1000
Fax
602-640-5795
Hours
Monday-Friday, 8:00 AM - 4:30 PM MT
Coverage Area
Arizona, New Mexico
Specialties
Address
915 Second Avenue
Seattle, WA 98174
Phone
1-800-827-1000
Fax
206-341-0246
Hours
Monday-Friday, 8:00 AM - 4:30 PM PT
Coverage Area
Washington, Oregon, Idaho, Alaska
Specialties
Address
8810 Rio San Diego Drive
San Diego, CA 92108
Phone
1-800-827-1000
Fax
619-400-5784
Hours
Monday-Friday, 8:00 AM - 4:30 PM PT
Coverage Area
Southern California, Nevada, Hawaii, Pacific Islands
Specialties
Address
1301 Clay Street
Oakland, CA 94612
Phone
1-800-827-1000
Fax
510-637-1967
Hours
Monday-Friday, 8:00 AM - 4:30 PM PT
Coverage Area
Northern California
Specialties
Address
5000 Wissahickon Avenue
Philadelphia, PA 19144
Phone
1-800-827-1000
Fax
215-336-4599
Hours
Monday-Friday, 8:00 AM - 4:30 PM ET
Coverage Area
Pennsylvania, Delaware, Southern New Jersey
Specialties
Address
1 Federal Drive
Fort Snelling, MN 55111
Phone
1-800-827-1000
Fax
612-970-5443
Hours
Monday-Friday, 8:00 AM - 4:30 PM CT
Coverage Area
Minnesota, North Dakota, South Dakota, Wisconsin
Specialties
Address
155 Van Gordon Street
Lakewood, CO 80228
Phone
1-800-827-1000
Fax
303-914-5723
Hours
Monday-Friday, 8:00 AM - 4:30 PM MT
Coverage Area
Colorado, Montana, Wyoming, Utah
Specialties
Address
125 South Main Street
Muskogee, OK 74401
Phone
1-800-827-1000
Fax
918-781-7820
Hours
Monday-Friday, 8:00 AM - 4:30 PM CT
Coverage Area
Oklahoma, Eastern Texas
Specialties
Address
6437 Garners Ferry Road
Columbia, SC 29209
Phone
1-800-827-1000
Fax
803-647-4372
Hours
Monday-Friday, 8:00 AM - 4:30 PM ET
Coverage Area
South Carolina, North Carolina
Specialties
Address
110 9th Avenue South
Nashville, TN 37203
Phone
1-800-827-1000
Fax
615-695-5960
Hours
Monday-Friday, 8:00 AM - 4:30 PM CT
Coverage Area
Tennessee, Kentucky
Specialties
Education Liaison Representative
ELR assignments and contact emails change frequently, so we do not publish them publicly. Message our founder on LinkedIn for the most recent ELR routing for your state, and reserve early access to VASCO Assistant Pro at the same time.
1-888-442-4551
M-F 8a-7p ET · General benefits inquiries
1-888-442-4551
Option 0 · VASCO-specific questions
Directory
15
Regional Offices listed
Primary RPOs
2
Buffalo and Muskogee
50+ States & Territories
Covered across the regional network