GI Bill Help Center
Help for VASCOs
Practical, field-tested answers for School Certifying Officials, from your first certification to your next compliance survey.
Getting started as a VASCO
Your role, your first weeks, your ELR, and how certifying officials are designated. New to the desk? Read the first-steps checklist before anything else.
Certifications & Enrollment Manager
When to certify, how to amend, and how to clear the errors that stall payments. Most payment delays trace back to one of these answers.
Training time & rate of pursuit
Full-time definitions, rate of pursuit, unit conversions, and what you can certify. These numbers drive tuition, housing, and entitlement charges.
Payments, MHA & debts
Missing or wrong housing payments, school versus student debt, and prevention. Check your certification history before you call the VA.
Compliance & audits
Surveys, record keeping, the 85/15 rule, SAP, and targeted reviews. Good records kept all year make any review routine.
Using VASCO Assistant
What the offline desktop app does, how it handles data, and how to get early access. It supports your work in Enrollment Manager rather than replacing it.
Looking for the other side of the desk? See help for Students